Not completely satisfied with your new treasure?! Let me fix it for you. You have the right to return your order within 14 days after receipt of product. You will receive a full refund including shipment costs. Shipping costs for returning the product to our studio are not refunded. It is necessary to notify us immediately of your wish to return the product via email as mentioned below. You will have another 14 days after notifying to return your product. In the original packaging. If the item is not returned in its original condition and packaging, the buyer is responsible for any loss in value. If you wish to choose a different carrier than the one we choose, the risks of damage will be with the carrier of your choosing.
For the exact shipping costs please visit the website of the (your) carrier. If you want to make use of your right to withdrawal, the product has to be returned to the studio in its original state and packaging. To make use of this right you can contact u via info@gcstudio.nl to notify us or your wish to return. We will refund your order within 14 days after your notification of return, providing the product is received in good order.
Return address:
GC Studio
Steyldiep 14
3261TN Oud Beijerland
The Netherlands
Art that is made to order, personalized or customized to your wishes are final after payment. The right of withdrawal does not apply here. These sales are final after successful payment. If you ordered a product which is to be personalized and you notice a mistake in your order, please let us know immediately, otherwise it might be too late … I love creating so I'm starting on your treasure pretty quick after receiving your order.
GC Studio takes no responsibility for any colour discrepancies of any kind. GC Studio makes every effort to ensure all products are represented in their true form in our webshop and social media pages. Due to various factors, we cannot guarantee that all colours will be identical to what is viewed prior to purchase.
If you have any questions or concerns, please email us at info@gcstudio.nl or send a message via whatsapp at +31630874001 for a quick reply, I will be happy to answer any question.
